Responsible Gaming
Gambling Should Be Entertainment
At PokiesSurf, we believe that gambling should only ever be viewed as a form of entertainment, not as a way to make money or earn an income. Like any form of entertainment, there is a cost involved, and you should only gamble with money you can afford to lose.
Please remember that casino games are designed with a house edge, meaning the odds always favour the house in the long run. Play responsibly and within your means.
Age Verification
By accessing and using PokiesSurf, you confirm that you are at least 18 years of age or the legal gambling age in your jurisdiction, whichever is greater. Gambling is strictly prohibited for minors. If you are under the legal gambling age, please leave this site immediately.
Warning Signs of Problem Gambling
If you recognise any of the following signs in your behaviour, you may be developing a gambling problem:
- Chasing losses by gambling more to try to recover money you've lost
- Hiding your gambling activities from family, friends, or partners
- Gambling with money intended for bills, rent, food, or other essential expenses
- Spending more time and money on gambling than intended
- Feeling anxious, irritable, or restless when not gambling
- Neglecting work, school, relationships, or other important responsibilities
- Borrowing money or going into debt to fund gambling
- Failed attempts to cut down or stop gambling
- Using gambling as a way to escape problems, stress, or negative emotions
- Lying to others about the extent of your gambling involvement
If you experience any of these warning signs, please seek help immediately.
Self-Help Tools & Responsible Gaming Features
We encourage all players to use the following tools to help manage their gambling:
- Deposit Limits: Set a maximum amount you are willing to deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose before taking a break from gambling
- Reality Checks: Enable reminders during your gaming sessions to check how long you've been playing and how much you've spent
- Self-Exclusion: Take a break from gambling by temporarily or permanently excluding yourself from your account
- Time-Outs: Set time limits on your gaming sessions to help you stay in control
Contact our customer support team if you need assistance setting up any of these tools.
Support & Help Resources
If you or someone you know is struggling with problem gambling, help is available. The following organisations provide free, confidential support:
Australia
- Gambling Help Online — Free counselling and support service for problem gambling
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call)
International Support Services
- GamCare (UK)
Website: www.gamcare.org.uk - GamStop (UK Self-Exclusion Scheme)
Website: www.gamstop.co.uk - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (USA)
Website: www.ncpgambling.org
Need Help? Take Action Today
If you believe you have a gambling problem or are concerned about your gambling habits, please reach out for help immediately. There is no shame in seeking support — trained professionals are available to assist you and your loved ones.
Contact Gambling Help Online at 1800 858 858 or visit their website for confidential counselling and support services.
Remember: Gambling should be fun. If it stops being fun, it's time to seek help.